Restricted Access (Simulated Role Preview)
In PulseIQ, Employees only access their personal survey submission portal and self-development plans. Executive dashboards, branch benchmarks, and company-wide rosters remain confidential.
Executive Overview & Live Demo Analytics
Interactive KPI cards, dual-scale metric trajectories, sortable locations, and simulated alerts.
Metric Trajectories & Scale Isolation
Independent scales: NPS (-100..+100), Pulse (1..5), and Response Rates (0..100%).
Location Performance Snapshot
| Rank & Branch | City | Customer NPS | Employee eNPS | Pulse Score | Participation Rate | Action |
|---|
Priority Action Alerts
5 Action ItemsCustomer NPS Analytics Screen
Interactive advocacy segmentation, dynamic frequency bars, key driver impact, and live response simulation.
0-10 Rating Frequency & Interactive Drilldown
Click any rating bar to isolate feedbackCustomer Experience Drivers & Sentiment Impact
Calculated from Verbatim TagsActive Customer Campaigns
Real-time Recalculation| Campaign Name | Target Segment | Score | Responses | Status | Actions |
|---|
Customer Verbatim Stream
4 Feedback Items| Account | Location | Score | Tier | Verbatim Feedback | Date |
|---|
Employee eNPS Analytics & Privacy Screen
Confidential employee advocacy metrics, department benchmarks, and strict anonymity safeguards.
Department eNPS Benchmarks
Minimum 5 Responses to Display| Department | Responses | Participation | eNPS Score | Promoters | Detractors | Anonymity Status |
|---|---|---|---|---|---|---|
| Engineering | 42 | 88% | +42 | 58% | 16% | Protected (≥5) |
| Product | 26 | 84% | +38 | 54% | 16% | Protected (≥5) |
| Sales | 16 | 78% | +22 | 46% | 24% | Protected (≥5) |
| Operations | 4 | 66% | Masked | — | — | Threshold Unmet (<5) |
Workplace Sentiment & Culture Drivers
Anonymous AggregationHigh confidence in voicing ideas and dissenting viewpoints.
Clear weekly priority alignment and supportive 1-on-1s.
Opportunity area: clearer pathway to senior band progressions.
Operations department currently has 4 recorded submissions (Minimum needed: 5).
Pulse Survey Analytics Screen
Interactive cadence evaluation, question item distributions, department breakdowns, and live test inputs.
Detailed Question Item Analysis
Real-time Likert ProportionsPulse Dimensions & Department Performance
Scored 1.0 to 5.0| Dimension / Theme | Engineering | Product | Sales | Company Avg |
|---|---|---|---|---|
| Workload Manageability | 4.1 | 4.4 | 4.3 | 4.3 / 5.0 |
| Psychological Safety | 4.7 | 4.6 | 4.5 | 4.6 / 5.0 |
| Sprint Goal Clarity | 4.9 | 4.8 | 4.2 | 4.8 / 5.0 |
Management 360° Leadership Feedback Analytics
Multirater perception gap analysis, rater breakdown ratios, hidden strength diagnostics, and development goals.
Multirater Leadership Cycle Roster
Click any leader to open gap analysis| Reviewed Leader | Job Title | Self Score | Supervisor | Peers | Direct Reports | Overall Rating | Inspect |
|---|
Perception Gap & Blind Spot Report
Comparing Self-Assessment vs Aggregated External Evaluators across core competencies.
External raters scored this competency significantly higher than the leader's self-assessment.
Leader's self-evaluation exceeded peer & report perceptions; recommended for targeted coaching.
Tracked Leadership Development Goals
Location Performance & Branch Analytics
Cross-location benchmarking comparing Customer NPS, Employee eNPS, Pulse scores, and branch health.
Cross-Location Performance Comparison
5 Branches Monitored| Rank & Branch | City | Customer NPS | Employee eNPS | Pulse Score | Participation Rate | Health Status | Branch Deep Dive |
|---|
Location Deep Dive Inspector
Viewing localized metrics and sentiment drill-down for HQ - New York.
"Outstanding platform responsiveness and turnaround during go-live."
"Engineering culture fosters psychological safety and strong architecture collaboration."
Employee Directory & CSV Import
Manage fictional staff records with instant filtering, sorting, pagination, and CSV mapping.
Fictional Employee Roster
5 Records| ID | Full Name | Department | Job Title | Location | Status | Actions |
|---|
Simulated Tenant Settings & Permissions
Simulate organization profile, locations, survey defaults, and test role-based restrictions safely.
Business Profile
SimulatedSurvey Defaults & Reminders
Active DefaultsSample Role Permissions Matrix
| Module / Analytics Screen | Business Account Holder | Location Manager | Employee |
|---|---|---|---|
| Executive Overview & Trends | Full Access | Branch Only | No Access |
| Customer NPS Analytics | Create & Manage | Branch Results | No Access |
| Employee eNPS & Pulse Screens | Full Analytics | Branch Filtered | Take Survey |
| Management 360° Reviews | Cycle Admin | Assigned Reports | Self & Peer Rater |
| Location Performance Screen | All Branches | Assigned Branch | No Access |
| Tenant Settings & Permissions | Full Control | Restricted | Restricted |
Reports & Export Demonstration
Interactive reports for NPS, eNPS, Pulse, 360, and Location Performance derived from isolated demo data.
Report Summary Table
Fictional Demo State Records OnlyPulseIQ Help Center & User Guide
Integrated documentation cards and contextual walkthroughs explaining key platform capabilities.
Getting Started
Overview of the PulseIQ tenant hierarchy, account activation, and workspace setup.
Navigating the Dashboard
Understanding dual-scale trend trajectories, real-time recalculations, and location rankings.
Creating NPS, eNPS & Pulse
Step-by-step guidance on questions, rating scales, anonymity threshold rules, and flyer QR codes.
Management 360° Reviews
Setting up cycles, multirater assignments, perception gap analysis, and development plans.
Importing Employee Data
CSV column mapping, header validation rules, error handling, and group assignments.
Troubleshooting & FAQ
Common privacy threshold questions, reminder dispatches, and browser export guidance.